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Course Outline
If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication.



Course Title: Full Time Certificate Course in Technical Writing         Click here to Register

Course Code: FTW

Eligibility: Any Graduate

Also Available: Online Training, Weekend Classes (Saturdays & Sundays)

Duration: 3months,

Timings: 10.00 - 12.00 PM, 2.00 - 4.00 PM
                 4.00 - 6.00 PM, 7.00 - 9.00 PM

Course Modules:

Software Development Life Cycle

    • Software Development Life Cycle
    • How Software is developed, tested, maintained and retired
    • How products are installed, configured, customized and deployed
    • Relating software product features and business benefits
    • Working with programmers and testers
    • Understanding software requirement specifications
    • Analyzing product architecture
    • Web everywhere
    • Documentation development life cycle
    • Types of documents associated with software products
    • Different types of software and applications

Technical Writing

    • What is Technical Writing ?
    • Role of a Technical writer
    • Principles of Technical Writing, Documentation deliverables
    • Printed documentation and Online Help Systems
    • Working with images and illustrations

Documentation Process

    • Understanding Audience/Readers
    • Collecting and Organizing information
    • Drafting information verbally and visually
    • Producing Information

Technical Writing Process

    • Document development process
    • Estimating Technical Documentation
    • Documentation Planning
    • Selection of Tools
    • Information Architecture
    • Templates and Page design
    • Audience Profiling
    • Task Analysis
    • Content Development
    • Elements of Style
    • Technical Reviews
    • Editorial Reviews
    • Formatting and pagination
    • Document Conversions
    • Content Publishing
    • Quality Control
    • Content Maintenance

Grammar and Editing

    • English Grammar
    • Punctuation and Mechanics
    • MS Style Guides & Proof-reading

Technical Writing Software Tools

    • Microsoft Word
    • Macromedia RoboHelp
    • Adobe FrameMaker
    • Snag IT
    • Ms Visio
    • PowerPoint
    • PhotoShop

Microsoft Word

  1. About Microsoft word
    • Introduction
    • Features
  2. Starting the Application
  3. Accessibility, Formatting Text
  4. Font and Paragraph settings
  5. Bullets and Numbering, Cross-references
  6. Borders and Shading, Styles and Formatting
  7. Template Creation, Creating Sections
  8. Working with Table, Bookmark &Hyperlink
  9. Generating Table of Contents & Table of Figures
  10. Header and Footer, Footnote and Endnote
  11. Working with Reviewing toolbar
  12. Toolbars, Shortcuts, Protecting the Document
  13. Watermarks/Columns/Change Case
  14. Generating Index, Autotext and AutoCorrect

Macromedia RoboHelp

  1. About Online Help
  2. Planning an Online Help, Understanding RoboHelp Interface
  3. Creating your First Help project, Working with Topics & Folders
  4. Working with TOC, Index, & Glossary, Generating Output
  5. About Types of Layouts, Applying Template and Style Sheet
  6. Controlling CHM Window and Skins
  7. Working with Links, Pop-ups, Triggers, and Drop-downs
  8. Working with Graphics and Text boxes
  9. Creating Related Topics, See Also and Keyword Link
  10. Playing with Marquee, Triggers, and Splash Screen
  11. Creating Dropdowns, Expanding, Hyperlinks and Popups
  12. Changing the primary layout, Tools in RoboHelp Html
  13. Creating and Working with Tables, Creating and Displaying Browse Sequence
  14. Creating Manually/Automatically Multiple TOCs, Indexes, and Glossaries
  15. Single Sourcing - Conditional Build Tags and Batch Generation
  16. Creating Context-sensitive Help, Importing Files & Skins, and Merging CHM
  17. Understanding the Project Source Folder and Files
  18. Generating Reports.

Adobe FrameMaker

  1. Introduction
  2. Usage of FrameMaker
  3. FrameMaker v/s MS Word
  4. Getting Started, Accessibility
  5. Creating/Importing Documents
  6. Saving New File Formats
  7. Basic Text Formatting
  8. Working with Tags,Tables
  9. Tools Pallete, Drawing Tools
  10. Working with Paragraph and Character Designers
  11. Working with Frames, Anchore Frames and Alignments
  12. Working with Body, Master and Reference Pages
  13. Page Designing and Defining Variables
  14. Hyperlink, Cross Reference, Pop-Ups and Image Mapping
  15. Generating Table of Contents, Index and Glossary
  16. Creating Books, Conditional Text and references
  17. Document Conversions

Snag IT – Image Capturing Tool

  1. About Snag IT
  2. Introduction
  3. Features
  4. Starting the application
  5. Image Formats, Batch Convert Images
  6. Exploring the Program Window
  7. Capture Profile, Image Capturing Modes
  8. Creating WebPages, Creating simple Demos
  9. Companion Applications
  10. Snag IT Editor
  11. Snag IT Studio
  12. Catalog Browser

MS- Visio (Image Drawing Tool)

  1. Introduction to MS- Visio
  2. Using various technology images
  3. Creating DFD’s and Architectural Diagrams
  4. Synchronization of images
  5. Creating different file formats
  6. Special Merits,Installation sequence
  7. Types of shapes, Behaviour of shapes
  8. How to Get shapes, Templates stencil
  9. Connection shapes, Staking shapes
  10. Group/ Ungroup, Text Adding
  11. Data Linking, Data Graphics
  12. Auto Linking, Hyper Linking
  13. Save type – formats
  14. Importing into Word


  1. Importance of Presentations
  2. Saving Powerpoint
  3. Working on Slide Master
  4. Applying Design Templates
  5. Custom Animation and slide transition effects
  6. Action buttons and hyperlinks
  7. Slide layouts, Movies and Sounds
  8. Insert & edit clip art
  9. Create a slide background using a picture
  10. Customize graphical bullets
  11. Insert and format a table into a slide
  12. Add an animation scheme to selected slides
  13. Rearrange slides, SlideShows
  14. Customize slide backgrounds and templates


  1. Introduction to Photoshop
  2. Cropping images and editing
  3. Using advanced tools for creating architectural diagrams
  4. Explore the Photoshop Environment
  5. Basic Photo Corrections, Selections
  6. Basic flow mode for editing images using Photoshop
  7. Retouching and Repairing
  8. Work with selections
  9. Creating layers, Mask and Channels
  10. Correcting and Enhancing
  11. Slice and Link an Image
  12. Creating Rollovers, Animate GIF Images
  13. Painting and Editing
  14. Basic Pen Tool Techniques
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